Troubleshooting Articles

• I can’t start or run inFlow On-Premise / “There was an error connecting to inFlow.”
• inFlow On-Premise is slow / taking a long time to load data. What can I do?
• How do I disable my antivirus?
• My data isn’t showing up on all my computers, what’s happening?
• My movement history is inaccurate!
• I switched to FIFO/LIFO costing but now all my costs are incorrect. What do I do?
• inFlow On-Premise Error: There was an error loading the available integrations.
• I’m trying to import my data to inFlow On-Premise but nothing is happening, help!
• I have been told that my inFlow On-Premise database is corrupt, what do i do now?
• Emails sent from inFlow On-Premise aren’t showing up in my “Sent” folder
• I can’t save any changes to my sales order / purchase order in inFlow On-Premise!
• When I export data from inFlow On-Premise, the leading zeroes are getting lost. Help!
• I can’t send emails from inFlow On-Premise, help!
• inFlow On-Premise error: “inFlow doesn’t fully support the monitor settings you’ve chosen”, what does this mean?
• inFlow On-Premise error: “Work order components cannot go into negative inventory” despite having enough stock
• I’m getting an error message that says: “The inFlow server cannot connect to the internet”
• inFlow isn’t opening / I need to re-install inFlow On-Premise
• How to restart the inFlow Application Server / inFlow inventory service
• I’ve lost my password, help!
• Failed to restore data / Failed to save backup file
• How do I recover my inFlow On-Premise data from a computer that’s crashed?
• inFlow On-Premise shuts down/doesn’t open when I try to start it, what do I do?
• I’m having trouble with my custom document!
• I’m having trouble with multi-user mode / connecting to my server in inFlow On-Premise
• Error printing/loading documents or reports in inFlow On-Premise
• I’m running a different version of inFlow On-Premise than the server computer, what do I do?
• I’m having problems importing my data to inFlow On-Premise, what do I do?