I tried to update inFlow, but it fails to update my database, what can I do?

Please note: we have sunset inFlow On-Premise on July 31, 2024. After sunset we will stop selling or activating new licenses for inFlow On-Premise and stop providing support.

If you’re getting this problem with “Error updating inFlow database” and you’re in multi-user mode, please try running the update from the server computer first.

If the problem persists, please send us an email to support@inflowinventory.com and attach a backup of your database. It’s probably too large to email, so try putting it into a ZIP file (by right clicking it and selecting Send To Compressed ZIP folder or using a program like WinRAR). If it’s still too large to email, please use a file transfer service like yousendit.com or sendspace.com.

In the mean time you can revert to the previous version of the program by following the instructions found here for the version of inFlow that your database is currently stuck in (i.e. when you start inFlow and you see the prompt to update the system will give you the “software version” and the “database version”; you want to pick the installer for the database version from the list in the article above and re-install using that).

Thank you in advance!

Yun Ling
Archon Systems
w,
+1.866.923.4974
260 Carlaw Ave #397
Toronto, ON, M4M 3L1
Canada
April 7, 2017