If you need to make changes to or fix an order you’ve already completed, never fear! You can easily re-open the order and make adjustments to the information.
To re-open an order:
- Go to the order you want to change.
- If you’re in simple mode, click Re-open Order. If you’re in advanced mode, go to the Order tab and click Re-open Order.
Any changes made by this order will now be reversed (i.e. items that shipped out will be back in your inventory. You will have to re-complete the order as you make your changes.
