How do I handle returns to vendors?

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From time to time, you may need to return items to your vendors. You can easily return these items from the original purchase order by switching it to Advanced mode (if you’re not already using advanced mode). Please note: your order MUST be Paid in order for you to be able to process returns.

  1. If you’re in simple mode (only two tabs at the bottom) click the Advanced tab to expand your order.
  2. Click Return tab.
  3. Click Autofill to copy the contents of the original order into this tab
  4. Remove any items from the list which are not being returned. When you’re finished only the items that are coming back to you should be in this table.
  5. Click Return in Full.
  6. Next move to the Unstock tab and click Autofill again. This time the system will only carry over the items you’ve returned (not your whole order).
  7. Click Unstock.
  8. Click Save to save your changes.
If you like at this point you can print a purchase return:
  1. Click Preview.
  2. Select Purchase Return from the dropdown.
  3. Click Export from the preview window.
Yun Ling
Archon Systems
w,
+1.866.923.4974
260 Carlaw Ave #397
Toronto, ON, M4M 3L1
Canada
April 25, 2012