{"id":3334,"date":"2014-04-08T19:27:08","date_gmt":"2014-04-08T23:27:08","guid":{"rendered":"https:\/\/www.inflowinventory.com\/support\/article\/3334\/how-do-i-return-items-to-my-vendor\/"},"modified":"2018-06-07T17:32:26","modified_gmt":"2018-06-07T21:32:26","slug":"how-do-i-return-items-to-my-vendor","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/31384974\/how-do-i-return-items-to-my-vendor\/","title":{"rendered":"How do I return items to my vendor?"},"content":{"rendered":"

From time to time, you may need to return items to your vendors. You can easily return these items in inFlow On-Premise from the original purchase order by clicking on the Return<\/em> tab.<\/p>\n\n

\"31384974_1\"<\/div><\/p>\n\n

To return an item to your vendor:<\/strong><\/p>\n

    \n
  1. Go to your order and click on the Return<\/em> tab.<\/li>\n
  2. Select the items you’d like to return, or–if you’re returning everything–click Auto Fill<\/em>.<\/li>\n
  3. Return to the PURCHASE <\/em>tab and click Save<\/em> at the bottom.<\/li>\n
  4. The buttons should now show Get Refund, <\/em>\u00a0if you’ve already paid your vendor.\u00a0<\/strong>Click Get Refund<\/em> if your vendor is giving you money back for the items.<\/li>\n
  5. If your vendor is giving you a credit, then click the arrow button beside Get Refund<\/em> and you’ll see an option to Collect Credit<\/em>.
    \"31384974_2\"<\/div><\/li>\n
  6. Click Unstock<\/em> to remove the items being returned from your inventory.<\/li>\n
  7. Click Save<\/em> to save your changes.<\/li>\n<\/ol>\n\n

    You can print or email a Purchase Return<\/em> document at this point, if you like. Click the Print<\/em> or Email<\/em> button and select the document to generate it.<\/p>\n

    Don’t see a Get refund\/Collect Credit<\/em> option? inFlow won’t show this if you haven’t paid your vendor — it’s just going to deduct it from the balance of the order.\u00a0You shouldn’t have to pay for items you’ve sent back, after all!<\/p>\n","protected":false},"excerpt":{"rendered":"

    From time to time, you may need to return items to your vendors. You can easily return these items in inFlow On-Premise from the original purchase order by clicking on the Return tab. To return an item to your vendor: Go to your order and click on the Return tab. Select the items you’d like […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[20,30],"tags":[46,49,113],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3334"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=3334"}],"version-history":[{"count":9,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3334\/revisions"}],"predecessor-version":[{"id":25726,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3334\/revisions\/25726"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=3334"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=3334"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=3334"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}