{"id":3275,"date":"2014-05-26T14:42:50","date_gmt":"2014-05-26T18:42:50","guid":{"rendered":"https:\/\/www.inflowinventory.com\/support\/article\/3275\/im-running-a-different-version-of-inflow-than-the-server-computer-what-do-i-do\/"},"modified":"2017-07-26T11:50:15","modified_gmt":"2017-07-26T15:50:15","slug":"im-running-a-different-version-of-inflow-than-the-server-computer-what-do-i-do","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/40763394\/im-running-a-different-version-of-inflow-than-the-server-computer-what-do-i-do\/","title":{"rendered":"I&#8217;m running a different version of inFlow On-Premise than the server computer, what do I do?"},"content":{"rendered":"<p>All computers running inFlow On-Premise in multi-user mode need to be on the same version of inFlow in order to run properly. If you are getting this error message above, you&#8217;ll need to check the version you have against the version on the server.<\/p>\n\n<p><div class=\"article-image\"><img loading=\"lazy\" class=\"aligncenter wp-image-23132 size-full\" src=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/3275_1.png\" alt=\"\" width=\"486\" height=\"568\" srcset=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/3275_1.png 486w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/3275_1-257x300.png 257w\" sizes=\"(max-width: 486px) 100vw, 486px\" \/><\/div><\/p>\n\n<p>To check your <strong>server version<\/strong>, go to the server computer and open inFlow. Go to\u00a0<em>Main Menu &gt; Options &gt; About inFlow<\/em> and you&#8217;ll see the version number there.<\/p>\n<p>To check your <strong>client version<\/strong>, you can get this information by going to <em>Control Panel &gt; Programs &gt; Programs and Features<\/em>.<\/p>\n\n<p><div class=\"article-image\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-21556\" src=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_2-1.png\" alt=\"\" width=\"993\" height=\"600\" srcset=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_2-1.png 993w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_2-1-300x181.png 300w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_2-1-768x464.png 768w\" sizes=\"(max-width: 993px) 100vw, 993px\" \/><\/div><\/p>\n\n<p>To fix this issue, first check your account to see the latest version of inFlow you&#8217;re eligible for; <a href=\"https:\/\/manage.inflowinventory.com\/\">y<span style=\"line-height: 21px;\">ou can log in here<\/span><\/a><a style=\"line-height: 21px;\" href=\"https:\/\/manage.inflowinventory.com\/\">. <\/a>The latest version number will be listed on your account along with an installer you can download:<\/p>\n\n<p><div class=\"article-image\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-21555\" src=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_3-1.png\" alt=\"\" width=\"925\" height=\"668\" srcset=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_3-1.png 925w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_3-1-300x217.png 300w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2014\/05\/40763394_3-1-768x555.png 768w\" sizes=\"(max-width: 925px) 100vw, 925px\" \/><\/div><\/p>\n\n<p><strong>OPTION 1 : Your server is a newer version than your client<\/strong><\/p>\n<ol>\n<li><span style=\"line-height: 21px; background-color: initial;\">Confirm that your server is using the latest version you&#8217;re eligible for (as shown above). <\/span><\/li>\n<li><span style=\"line-height: 21px; background-color: initial;\">Download and run the installer from your account on the client computer.<\/span><\/li>\n<li><span style=\"line-height: 21px; background-color: initial;\">Simply choose &#8220;update&#8221; and let the installer run (no uninstallation necessary).<\/span><\/li>\n<\/ol>\n\n<p><strong>OPTION 2 : Your server is an older version than your client<\/strong><\/p>\n<ol>\n<li>Confirm that your client is using the latest version you&#8217;re eligible for (as shown above). If not, you would need to uninstall and reinstall with the installer provided on your account.<\/li>\n<li>Download and run the installer from your account on your server computer.<\/li>\n<li>Simply choose &#8220;update&#8221; and let the installer run (no uninstallation necessary).<\/li>\n<\/ol>\n<p>In certain cases you may wish to have your server stay in an older version if you&#8217;re not ready to update yet. If you don&#8217;t want to update the server to match the client, you can <a href=\"http:\/\/inflowinventory.com\/support\/article\/41567110\/i-want-to-go-back-to-an-older-version-of-inflow-can-i\">download older versions here<\/a> on the client computer so that it can revert to the version matching your server.<\/p>\n<p>Note that we only support the latest version of inFlow!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>All computers running inFlow On-Premise in multi-user mode need to be on the same version of inFlow in order to run properly. If you are getting this error message above, you&#8217;ll need to check the version you have against the version on the server. To check your server version, go to the server computer and [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[20,23],"tags":[49],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3275"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=3275"}],"version-history":[{"count":9,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3275\/revisions"}],"predecessor-version":[{"id":23133,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/3275\/revisions\/23133"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=3275"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=3275"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=3275"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}