{"id":3224,"date":"2014-09-03T19:32:47","date_gmt":"2014-09-03T23:32:47","guid":{"rendered":"https:\/\/www.inflowinventory.com\/support\/article\/3224\/im-having-trouble-with-multi-user-mode-connecting-to-my-server\/"},"modified":"2024-06-20T15:04:11","modified_gmt":"2024-06-20T19:04:11","slug":"im-having-trouble-with-multi-user-mode-connecting-to-my-server","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/55379740\/im-having-trouble-with-multi-user-mode-connecting-to-my-server\/","title":{"rendered":"I’m having trouble with multi-user mode \/ connecting to my server in inFlow On-Premise"},"content":{"rendered":"

In multi-user mode, one computer acts as a server (where all the data is stored) and other computers (clients) connect to it to view and edit the database there. <\/span><\/p>\n

Typically, the error “<\/span>inFlow was unable to connect to the server<\/b>” occurs when a client computer has trouble communicating with the server.<\/span><\/p><\/blockquote>\n

If you\u2019re having trouble connecting computers to the same database, there are a few things to check:<\/span><\/p>\n

    \n
  1. Check that all computers are running the same version of inFlow<\/span><\/a><\/li>\n
  2. Check your firewall and antivirus settings even if they haven’t caused an issue before<\/span><\/a><\/li>\n
  3. Try a different way of connecting<\/span><\/a><\/li>\n
  4. Check that network sharing is on, or that you’re on the same network<\/span><\/a><\/li>\n
  5. Other advanced things to try<\/span><\/a><\/li>\n<\/ol>\n

    1. Check that all computers are running the same version of inFlow<\/b><\/h2>\n

    If the server and client are not on the same version of inFlow, it will fail to connect. Please see this article for more information on\u00a0<\/span>what to do if you’re running different versions.<\/span><\/a><\/p>\n

    How to check that both computers are using the same version of inFlow:<\/span><\/p>\n