{"id":26578,"date":"2018-10-02T16:04:14","date_gmt":"2018-10-02T20:04:14","guid":{"rendered":"https:\/\/onpremise.inflowinventory.com\/support\/?p=26578"},"modified":"2024-06-21T10:30:08","modified_gmt":"2024-06-21T14:30:08","slug":"whos-my-administrator","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/26578\/whos-my-administrator\/","title":{"rendered":"Who&#8217;s my Administrator?"},"content":{"rendered":"<p><b>Quick Definition<\/b><span style=\"font-weight: 400;\">: A person or persons, who are in charge of the inFlow On-Premise account for your company. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">You account was set up by an administrator at your company and the administrator also manages how the account works. It\u2019s possible to have multiple administrators on the same account and you\u2019ll need to know who you administrator is in order to access sensitive account information or make any changes. <\/span><\/p>\n<h2><b>Help me find my administrator<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Your administrator(s), would be someone associated with your company. For security reasons we can\u2019t confirm your administrator(s)\u2019 identity(ies) , but here are some ideas of who to ask:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">The person who gave you your username and set up the account<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Someone in your IT department or Help desk <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Your business owner or cardholder<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Someone in accounting or HR who made the purchase <\/span><\/li>\n<\/ul>\n<h2><b>What can my administrator do? <\/b><\/h2>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Ask for or confirm sensitive account information<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Make changes to the account directly or through the inFlow support team<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Add or remove <\/span><a href=\"https:\/\/onpremise.inflowinventory.com\/support\/how-do-i-create-users-in-inflow-can-i-restrict-what-they-seedo\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">u<\/span>sers<\/a><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Restrict what <\/span><a href=\"https:\/\/onpremise.inflowinventory.com\/support\/how-do-i-create-users-in-inflow-can-i-restrict-what-they-seedo\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">users can do <\/span><\/a><\/li>\n<li>Reset <a href=\"https:\/\/onpremise.inflowinventory.com\/support\/how-do-i-create-users-in-inflow-can-i-restrict-what-they-seedo\/\" target=\"_blank\" rel=\"noopener\">user passwords<\/a><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Only inFlow administrators can make changes \/ access sensitive information on your inFlow account. So if you\u2019re speaking with the support team, we\u2019ll have to get <em>confirmation from an administrator<\/em>, so be sure you have that access OR have an admin you can reach out to!<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Quick Definition: A person or persons, who are in charge of the inFlow On-Premise account for your company. You account was set up by an administrator at your company and the administrator also manages how the account works. It\u2019s possible to have multiple administrators on the same account and you\u2019ll need to know who you [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[20,24],"tags":[524,522,523,525,400,227],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/26578"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/37"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=26578"}],"version-history":[{"count":8,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/26578\/revisions"}],"predecessor-version":[{"id":30044,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/26578\/revisions\/30044"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=26578"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=26578"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=26578"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}