{"id":22470,"date":"2017-06-20T10:38:22","date_gmt":"2017-06-20T14:38:22","guid":{"rendered":"https:\/\/www.inflowinventory.com\/support\/?p=22470"},"modified":"2018-08-17T12:02:00","modified_gmt":"2018-08-17T16:02:00","slug":"how-do-i-disable-my-antivirus","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/22470\/how-do-i-disable-my-antivirus\/","title":{"rendered":"How do I disable my antivirus?"},"content":{"rendered":"<p>Having problems starting inFlow On-Premise or connecting to your server? \u00a0Your antivirus can cause startup problems or connection issues. \u00a0To\u00a0fix this, you need to tell the antivirus to stop blocking inFlow.<\/p>\n<h2>Find out what antivirus\u00a0you&#8217;re using<\/h2>\n<p>To find out what antivirus you&#8217;re using, take the following steps:<\/p>\n<ol>\n<li>Click the Start button, type control panel, and then click Control Panel. \u00a0Check <a href=\"https:\/\/support.microsoft.com\/en-us\/help\/13764\/windows-where-is-control-panel\">here<\/a> if you are not using Windows 10.<\/li>\n<li>Click\u00a0the link that says <em>Review your computer&#8217;s status<\/em>.<\/li>\n<li>Under <em>Security<\/em>, find <em>Virus Protection<\/em>.<\/li>\n<li>The name of your antivirus program is shown there.<\/li>\n<\/ol>\n<h2>Add an exclusion for inFlow<\/h2>\n<p>Find your antivirus in the list below, and follow the steps found in the link.<\/p>\n<ul>\n<li><a href=\"https:\/\/support.microsoft.com\/en-ca\/instantanswers\/64495205-6ddb-4da1-8534-1aeaf64c0af8\/add-an-exclusion-to-windows-defender\">Windows Defender<\/a><\/li>\n<li><a href=\"https:\/\/www.avast.com\/faq.php?article=AVKB168#artTitle\">Avast<\/a><\/li>\n<li><a href=\"http:\/\/support.eset.com\/kb2769\/?locale=en_US\">ESET<\/a><\/li>\n<li><a href=\"https:\/\/kc.mcafee.com\/corporate\/index?page=content&amp;id=KB50998\">McAfee<\/a><\/li>\n<li><a href=\"https:\/\/www.avira.com\/en\/support-for-home-knowledgebase-detail\/kbid\/900\">Avira<\/a><\/li>\n<li><a href=\"https:\/\/support.malwarebytes.com\/docs\/DOC-1130\">Malwarebytes<\/a><\/li>\n<li><a href=\"https:\/\/www.safer-networking.org\/faq\/how-to-exclude-products-from-the-search-2\/\">Spybot<\/a><\/li>\n<li><a href=\"http:\/\/support.kaspersky.com\/12160\">Kaspersky<\/a><\/li>\n<li><a href=\"https:\/\/support.avg.com\/SupportArticleView?l=en&amp;urlName=How-to-make-exclusions-from-all-scans-and-shields\">AVG<\/a><\/li>\n<\/ul>\n<p>If your antivirus is not on the list, find the support website for it and search for: &#8220;How to add an exclusion&#8221;.<\/p>\n<p>inFlow On-Premise is located in:<\/p>\n<ul>\n<li><code>C:\\Program Files\\inFlow Inventory\\<\/code><\/li>\n<\/ul>\n<p>The files you need to exclude\u00a0are:<\/p>\n<ul>\n<li>inFlow.exe<\/li>\n<li>inFlowService.exe<\/li>\n<li>inFlowUtilities.exe<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Having problems starting inFlow On-Premise or connecting to your server? \u00a0Your antivirus can cause startup problems or connection issues. \u00a0To\u00a0fix this, you need to tell the antivirus to stop blocking inFlow. Find out what antivirus\u00a0you&#8217;re using To find out what antivirus you&#8217;re using, take the following steps: Click the Start button, type control panel, and [&hellip;]<\/p>\n","protected":false},"author":33,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[20,23],"tags":[133,131,480,46,132,479,134,45,49],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/22470"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/33"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=22470"}],"version-history":[{"count":34,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/22470\/revisions"}],"predecessor-version":[{"id":25249,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/22470\/revisions\/25249"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=22470"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=22470"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=22470"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}