{"id":21632,"date":"2017-04-04T16:43:55","date_gmt":"2017-04-04T20:43:55","guid":{"rendered":"https:\/\/www.inflowinventory.com\/support\/?p=21632"},"modified":"2018-05-10T07:31:57","modified_gmt":"2018-05-10T11:31:57","slug":"how-do-i-create-an-opening-balance-for-my-existing-customers","status":"publish","type":"post","link":"https:\/\/onpremise.inflowinventory.com\/support\/article\/21632\/how-do-i-create-an-opening-balance-for-my-existing-customers\/","title":{"rendered":"How do I create an opening balance for my existing customers in inFlow On-Premise?"},"content":{"rendered":"<p>When you create a new customer in inFlow On-Premise,\u00a0the record will\u00a0start off with zero balance. Ideally, you would need to input your current stock levels and then input all outstanding sales orders in inFlow. You can see here for how to <a href=\"https:\/\/onpremise.inflowinventory.com\/support\/article\/96400077\/how-do-i-backdate-my-orders\/\">backdate past orders<\/a>. Once you&#8217;ve inputted these orders, inFlow will automatically calculate the balance for your customers.<\/p>\n<p>If you <strong>don&#8217;t<\/strong> want to input past sales orders, however, then here&#8217;s what you can do:<\/p>\n<ol>\n<li>Go to <em>Main Menu &gt; Inventory &gt; New Product. <\/em><\/li>\n<li>Create\u00a0this product \u00a0with the name &#8220;Opening Balance&#8221; and set the type <em>Non-Stocked<\/em>.<div class=\"article-image\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-21634\" src=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_1.png\" alt=\"\" width=\"1016\" height=\"734\" srcset=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_1.png 1016w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_1-300x217.png 300w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_1-768x555.png 768w\" sizes=\"(max-width: 1016px) 100vw, 1016px\" \/><\/div><\/li>\n<li>Go to <em>Main Menu &gt; Sales &gt; New Sales Order<\/em> and select your <em>Customer<\/em>.<\/li>\n<li>Set the order number to &#8220;Opening Balance&#8221; and select the &#8220;Opening Balance&#8221; item.<\/li>\n<li>Set the unit price to the amount that your customer owes you.<div class=\"article-image\"><img loading=\"lazy\" class=\"aligncenter size-full wp-image-21635\" src=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_2.png\" alt=\"\" width=\"1016\" height=\"734\" srcset=\"https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_2.png 1016w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_2-300x217.png 300w, https:\/\/onpremise.inflowinventory.com\/support\/wp-content\/uploads\/sites\/4\/2017\/04\/21632_2-768x555.png 768w\" sizes=\"(max-width: 1016px) 100vw, 1016px\" \/><\/div><\/li>\n<\/ol>\n<p>Now you can track new orders for the customer even with an old balance. When your customer sends you payment for their previous orders, you&#8217;ll need to go to this sales order and input the amount. Click the <em>Paid<\/em>\u00a0button (just\u00a0above <em>Balance<\/em>) and put their payment in there so that you can keep track of\u00a0any partial payments.<\/p>\n<p>In the meantime you can still create new orders for the same customer to continue adding to their overall balance. When they are finished paying off the old order, you can mark it as <em>Fulfilled<\/em> to close it out completely.<\/p>\n\n<p><em>\u00a0<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>When you create a new customer in inFlow On-Premise,\u00a0the record will\u00a0start off with zero balance. Ideally, you would need to input your current stock levels and then input all outstanding sales orders in inFlow. You can see here for how to backdate past orders. Once you&#8217;ve inputted these orders, inFlow will automatically calculate the balance [&hellip;]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[20,29],"tags":[46,49],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/21632"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=21632"}],"version-history":[{"count":4,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/21632\/revisions"}],"predecessor-version":[{"id":25254,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/21632\/revisions\/25254"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=21632"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=21632"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=21632"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}