shipping turned on<\/a>. If you don’t have that turned on, then you won’t see this data.<\/li>\n<\/ul>\nThe test data\u00a0didn’t\u00a0show up on the other computer…<\/h3>\n
If the test information\u00a0doesn’t<\/strong> show up, then it’s a definite sign that the two computers are not connected via multi-user mode.<\/p>\nTake a look at the data on the client computer. If it is completely blank (no data at all), then all you need to do is connect to the server computer.<\/p>\n
\n- Go to Main Menu > Options > Connection Settings<\/em>.<\/li>\n
- Choose the server from the dropdown, or type in the server name \/ ip address.<\/li>\n
- Once connected, all the data from the server computer should now show up on the client.<\/li>\n<\/ol>\n
However, if your client computer is showing partial\u00a0information, then it’s very likely that the client computer was installed as a “server and client” type, in the past. This type of installation allows inFlow to act as both a server and a client, so it can store its own information, on its own database.<\/p>\n
To fix this, you will need to merge the two separate databases together.<\/p>\n
Merging databases<\/h2>\n
Here are the steps to merge two databases together:<\/p>\n
\n- Since you have two “servers” currently, first you’ll need to pick one computer to be the server<\/strong> computer, and another one as the client<\/strong> computer.<\/li>\n
- On the client<\/strong>\u00a0computer, you’ll need to look at what kind of information you want to keep. Go to Main Menu > General > Export Data<\/em>. You can change which data type to export.\n
\n- Product Details:<\/strong> This is for item name, description, default unit price, etc. Export these if there are different products you need to track in the main computer.<\/li>\n
- Customers:<\/strong> This is for customer information.<\/li>\n
- Vendors:<\/strong> This is for vendor information.<\/li>\n
- Sales Orders:<\/strong> This is for all sales orders.<\/li>\n
- Purchase Orders:<\/strong> This is for all purchase orders.
\nNote: It’s not a good idea to export and import your quantities as both computers likely have incorrect counts (due to the partial information entered on both sides). It’s best to do a recount in the program after importing any missing orders.<\/p><\/blockquote>\n<\/li>\n<\/ul>\n<\/li>\n
- OPTIONAL: If you are importing orders, inFlow may not allow this if the order number already exists in inFlow. For example, SO-0001 on the client computer may be for a different sale than the existing SO-0001 on the server computer. inFlow won’t import this as the number exists already, so you’ll need to change the order number in the .csv file to use a different number. You’ll have to do this for purchase orders as well.<\/li>\n
- When you’re done making changes to\u00a0the content in the .csv files, move these files to your server\u00a0computer.<\/li>\n
- Save your file as a .csv file and then proceed to importing.<\/li>\n<\/ol>\n
Importing data<\/h3>\n\n- On the server\u00a0<\/strong>computer, open inFlow and go to Main Menu > General > Backup Data<\/em>.<\/li>\n
- Then go to Main Menu > General > Import Data<\/em>. Start by importing Customer, Vendor, then Products.<\/li>\n
- Optionally, if you exported sales\/purchase orders, you can import them as well.<\/li>\n<\/ol>\n
Reset and re-connect<\/h3>\n\n- On the client<\/strong>\u00a0computer, go to Main Menu > General > Reset all Data<\/em>. This will prevent the partial information from being entered mistakenly again.<\/li>\n
- Then go to Main Menu > Options > Connection Settings > Connect to another computer<\/em>.<\/li>\n
- Select the server\u00a0computer from the drop down (or type in your server computer name \/ ip address).<\/li>\n<\/ol>\n
When you’re done, you should now have both computers linked together. Repeat the quick test by creating a test product and see if it shows up on the server\u00a0computer.<\/p>\n","protected":false},"excerpt":{"rendered":"
inFlow On-Premise’s multi-user mode setup requires\u00a0one computer to act as your server, while\u00a0the other client computers connect to it to view the same data. \u00a0In this setup, any data entered into inFlow from either computer will\u00a0show up in both computers. If you’re finding that the data looks different or if records that used to be […]<\/p>\n","protected":false},"author":21,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_bbp_topic_count":0,"_bbp_reply_count":0,"_bbp_total_topic_count":0,"_bbp_total_reply_count":0,"_bbp_voice_count":0,"_bbp_anonymous_reply_count":0,"_bbp_topic_count_hidden":0,"_bbp_reply_count_hidden":0,"_bbp_forum_subforum_count":0,"_et_pb_use_builder":"","_et_pb_old_content":""},"categories":[23],"tags":[49],"_links":{"self":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/12721"}],"collection":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/users\/21"}],"replies":[{"embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/comments?post=12721"}],"version-history":[{"count":5,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/12721\/revisions"}],"predecessor-version":[{"id":30008,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/posts\/12721\/revisions\/30008"}],"wp:attachment":[{"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/media?parent=12721"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/categories?post=12721"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/onpremise.inflowinventory.com\/support\/wp-json\/wp\/v2\/tags?post=12721"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}