How do I find help in inFlow On-Premise?

Please note: we will sunset inFlow On-Premise on July 31, 2024. After sunset we will stop selling or activating new licenses for inFlow On-Premise and stop providing support (including online KB articles).

In the meantime we will still provide technical support to customers with an active Support Plan.

The easiest way to find out more about something onscreen is to hold your mouse over it. This will show you a tooltip explaining its function. In the example here, you can see the explanation for the Non-customer Costs field in a sales order.

The Help button (blue question mark in the top right corner of your screen) is also a great resource and features a quick link to our support website to search for answers to your questions.

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We also have a number of video tutorials to help you get the most out of inFlow on our Youtube channel. Feel free to check it out here: and let us know if you have any other questions or concerns!